> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fentufsm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download

> Install the Fentu Mobile Technician app on your Android or iOS device

<img src="https://mintcdn.com/fentu/ZSv3PAKt8UTERCcy/images/mobile_my_task.jpg?fit=max&auto=format&n=ZSv3PAKt8UTERCcy&q=85&s=4a0305071e42a9d16f1cf33bb6d2e7dc" alt="Fentu Mobile Technician App" width="1235" height="1031" data-path="images/mobile_my_task.jpg" />

## System Requirements

Before downloading, make sure your device meets the following requirements:

| Platform    | Minimum Version           | Recommended         |
| ----------- | ------------------------- | ------------------- |
| **Android** | Android 10 (API level 29) | Android 13 or later |
| **iOS**     | iOS 15                    | iOS 17 or later     |

<Note>
  The app requires an active internet connection for the initial setup and to sync data. Once configured, it supports offline mode for field work.
</Note>

***

## Download on Android

<Steps>
  <Step title="Open Google Play Store">
    On your Android device, open the **Google Play Store** app link.
    [Download App](https://play.google.com/store/apps/details?id=com.fentu.fentu)
  </Step>

  <Step title="Install the App">
    Tap the **Install** button on the Fentu Mobile Technician listing. The download will begin automatically.
  </Step>

  <Step title="Open the App">
    Once installed, tap **Open** or find the Fentu icon on your home screen.
  </Step>
</Steps>

<Tip>
  You can also scan the QR code below to go directly to the app listing.

  <img src="https://mintcdn.com/fentu/SMiAymFckCjj2OwR/images/qr-code_com.fentu.fentu.png?fit=max&auto=format&n=SMiAymFckCjj2OwR&q=85&s=2376ef6ee19d77e66b3e0cdf00dddc9d" alt="QR code to download Fentu Mobile Technician app" width="200" data-path="images/qr-code_com.fentu.fentu.png" />
</Tip>

***

## Download on iOS

<Steps>
  <Step title="Open the App Store">
    On your iPhone or iPad, open the **App Store** app.
  </Step>

  <Step title="Search for Fentu">
    Tap the **Search** tab at the bottom, then search for **Fentu Mobile Technician**.
  </Step>

  <Step title="Download the App">
    Tap **Get** (or the cloud download icon if you previously installed it) and authenticate with Face ID, Touch ID, or your Apple ID password.
  </Step>

  <Step title="Open the App">
    Once downloaded, tap **Open** or find the Fentu icon on your home screen.
  </Step>
</Steps>

***

## Permissions Required

When you first open the app, you will be asked to grant several permissions that are required for the app to function correctly:

<AccordionGroup>
  <Accordion title="Location" icon="location-dot">
    **Required.** The app uses your location to display your position on the map view and to enable navigation to customer sites. Grant *While Using the App* or *Always* depending on your organisation's policy.
  </Accordion>

  <Accordion title="Camera" icon="camera">
    **Required.** Used to scan QR codes and barcodes on customer assets, and to take photos that can be attached to tasks and work orders.
  </Accordion>

  <Accordion title="Notifications" icon="bell">
    **Recommended.** Enables push notifications so you receive alerts when a new task is assigned to you or when the back office sends you a message.
  </Accordion>

  <Accordion title="Storage / Media Library" icon="folder">
    **Recommended.** Allows the app to save photos and documents offline. Required for downloading attached files (manuals, diagrams) for offline access.
  </Accordion>
</AccordionGroup>

<Warning>
  Denying the Camera permission will prevent asset scanning. Denying Location will disable map navigation. You can grant these permissions later in your device's Settings.
</Warning>

***

## Keeping the App Updated

Fentu releases regular updates to the mobile app with new features and bug fixes. Keeping the app up to date ensures you have access to the latest capabilities and security improvements.

* **Android**: Enable automatic updates in the Play Store settings, or manually update via *Manage Apps*.
* **iOS**: Enable automatic updates in *Settings → App Store → App Updates*, or update manually in the App Store.

<Info>
  Your system administrator may communicate when a specific minimum version is required. Older versions may lose compatibility with the Fentu server after a server upgrade.
</Info>

***

## Next Step

Once the app is installed, proceed to [Set Up Your Account](/mobile-technician/setup) to configure your server connection and log in for the first time.