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Readout Templates List View

Overview

Readout Templates define the measurements, readings, and data points that technicians need to capture during service visits. These templates standardize data collection, ensuring consistent and complete information is recorded for every piece of equipment.
Readout Templates are essential for preventive maintenance programs. They ensure technicians capture the right data points every time, enabling trend analysis and predictive maintenance.

When to Use Readout Templates

Create readout templates when:
  • Preventive Maintenance - Standardizing readings collected during routine maintenance
  • Equipment Inspections - Capturing operational parameters for analysis
  • Commissioning - Recording baseline measurements for new installations
  • Compliance Requirements - Meeting regulatory documentation requirements
  • Performance Monitoring - Tracking equipment efficiency over time
Design readout templates around the specific data points that indicate equipment health. Include both current readings and acceptable ranges to help technicians identify problems.

Readout Template Information

Each readout template includes:
FieldDescription
Template NameDescriptive name for the template
DescriptionExplanation of when and how to use this template
Equipment TypeType of equipment this template applies to
FieldsThe specific data points to be captured
StatusActive or inactive

Field Types

Readout templates can include various field types:
Field TypeDescriptionExample Use
NumericNumbers with optional unitsTemperature: 72 F
TextFree-form text entrySerial number, notes
SelectionDropdown choicesPass/Fail, Good/Fair/Poor
CheckboxYes/No optionsFilter replaced: Yes
DateDate pickerLast calibration date
PhotoImage attachmentCondition photo

Creating Readout Templates

1

Navigate to Readout Templates

Go to Products & Inventory > Readout Templates
2

Click Create

Start a new readout template
3

Enter Template Details

Provide name, description, and equipment type
4

Add Fields

Define each data point to capture
5

Configure Field Properties

Set field types, units, ranges, and requirements
6

Save Template

Save and activate the template

Field Configuration

For each field, you can configure:
SettingDescription
Field LabelDisplay name for the field
Field TypeType of data to capture
RequiredWhether the field must be completed
Default ValuePre-filled value (optional)
UnitsMeasurement units (for numeric fields)
Min/Max RangeAcceptable value range (for numeric fields)
Help TextInstructions for technicians
Consider the technician’s experience when designing templates. Include clear labels and help text to ensure accurate data collection.

Using Readout Templates

Linking to Assets

Readout templates can be linked to:
  • Asset Types - Applied to all assets of a specific type
  • Individual Assets - Applied to specific equipment
  • Service Contracts - Required for contract maintenance visits

Field Completion

When technicians perform service:
  1. Template fields appear on the work order or task
  2. Technician enters current readings
  3. System validates entries against defined ranges
  4. Out-of-range values are flagged for attention
  5. Data is stored with the asset history
Historical readout data enables trend analysis. Over time, you can identify patterns that indicate developing problems before failures occur.

Template Examples

HVAC System Template

FieldTypeUnitsRange
Supply Air TemperatureNumericF50-65
Return Air TemperatureNumericF68-78
Refrigerant Pressure (High)NumericPSI200-400
Refrigerant Pressure (Low)NumericPSI60-80
Filter ConditionSelection-Good/Fair/Replace
Compressor AmperageNumericAmps0-30
Overall System ConditionSelection-Pass/Needs Attention/Fail

Elevator Inspection Template

FieldTypeUnitsRange
Door Opening TimeNumericSeconds2-5
Door Closing TimeNumericSeconds3-8
Car Level AccuracyNumericInches0-0.5
Emergency Phone TestCheckbox--
Safety Edge TestSelection-Pass/Fail
Pit ConditionSelection-Clean/Needs Cleaning
NotesText--

Best Practices

Include only essential data points. Too many fields slow down technicians and may lead to incomplete data.
Set realistic min/max ranges based on manufacturer specifications and actual operating conditions.
Provide expected values or acceptable ranges in field help text to guide technicians.
Periodically review templates based on technician feedback and equipment changes.
Ensure technicians understand what each reading means and how to capture it accurately.

Common Questions

Yes, but be careful. Changes affect future data collection but not historical records. Consider creating a new version for significant changes to maintain data consistency.
Create separate templates for models with different data requirements, or use conditional fields that appear based on equipment attributes.
Yes, work orders and tasks have notes sections for additional observations. Templates capture structured data, notes capture context.
The system can be configured to flag out-of-range values. This alerts technicians immediately and can trigger follow-up actions.
Yes, readout data can be exported through the Export function or accessed via API for integration with analysis tools.
Yes, mobile apps cache templates for offline use. Data syncs when connectivity is restored.

Checklists

Inspection and maintenance checklists

Assets

Managing customer equipment

Scheduled Maintenances

Preventive maintenance scheduling

Tasks

Work order task execution